P. Stamolampros

Front- and back-end employee satisfaction during service transition

The informational value of employee online reviews

The Joint Effect of Consumer and Service Providers' Culture on Online Service Evaluations: A Response Surface Analysis

Harnessing the Wisdom of Employees from Online Reviews

Evaluating Domestic Bias on Airline Passengers' Online Reviews: The Moderating Effect of Cultural Value Orientation

Measuring service quality from unstructured data: A topic modeling application on airline passengers' online reviews

Policy impact: AGENDA Academic Standards & Assessments Subcommittee Meeting|State of South Carolina|2023

Nikolaos Korfiatis

• 2019 • 1 min read

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Job Satisfaction and Employee Turnover Determinants in High Contact Services: Insights from Employees' Online Reviews

Policy impact: Transformación digital y empleo público: El futuro del trabajo del gobierno (Digital Transformation and Public Employment: The Future of Government …

Flying to Quality: Cultural Influences on Online Reviews

Airline service quality and economic factors: An ARDL approach on US airlines

The effect of manufacturers' service transition on employee job satisfaction