Exploring hotel service quality experience indicators in user-generated content: A case using TripAdvisor data

2010·
E. García-Barriocanal
,
M.A. Sicilia
Nikolaos Korfiatis
Nikolaos Korfiatis
Type
Publication
Mediterranean Conference on Information Systems (MCIS)
Status
Peer-reviewed
publications
Nikolaos Korfiatis
Authors
Professor of Data Management and Analytics
Professor of Data Management and Analytics at the Department of Informatics, Ionian University, Corfu. Senior Statistician of the Hellenic Cooperative Oncology Group (HeCOG).