Measuring service quality from unstructured data: A topic modeling application on airline passengers' online reviews

2019·
Nikolaos Korfiatis
Nikolaos Korfiatis
,
P. Stamolampros
,
P. Kourouthanassis
,
V. Sagiadinos
DOI
Type
Publication
Expert Systems with Applications, 116, 472-486
Status
Peer-reviewed
publications

Policy impact: AGENDA Academic Standards & Assessments Subcommittee Meeting|State of South Carolina|2023

Journal Article CABS 1
Nikolaos Korfiatis
Authors
Nikolaos Korfiatis
Professor of Data Management and Analytics
Professor of Data Management and Analytics at the Department of Informatics, Ionian University, Corfu. Senior Statistician of the Hellenic Cooperative Oncology Group (HeCOG).